Your Therapy Questions Answered

You have questions about online therapy. I have answers.

After years of working in hospitals, I’ve witnessed the deep need for accessible support during grief and health struggles. My own experience living remotely has shown me how important it is to have therapy that fits into your life – online therapy allows people to heal in a space where they feel safe and supported.

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Erika Mills Burnout Therapy for Professionals Online

If you are feeling stressed, exhausted or disconnected from your sense of self, online therapy and coaching will be a turning point. I offer support that is thoughtful and grounded, especially for professionals who are used to holding things together.

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Psychotherapy Questions Answered

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Therapy Questions
Common therapy questions answered

Common Therapy Questions Answered

You can expect a calm, confidential, and respectful environment where your experience guides the pace. Some sessions may be reflective and emotionally deep, while others focus on practical coping strategies, spiritual insight, or exploring meaning. If you want tools or exercises to work on between sessions, we can incorporate those, but it’s always your choice.

Registered Psychotherapists are bound by strict confidentiality laws and regulations as outlined by the College of Registered Psychotherapists of Ontario. All of your personal health information is kept strictly confidential in a secure platform through “Jane”. There are, however, some exceptions that apply when it comes to harm, suicidal ideation and the care of minors. Your intake and consent form will cover these details.

Initial 20-min consultations are free. A regular 55-minute session is $160. You can book here

Yes. All of my sessions, including therapy, coaching, and spiritual direction, are offered online through a secure video platform.

Online sessions make it easier to get the support you need without commuting, taking extra time off, or trying to hold it together in a waiting room. You can join from home, your office, or wherever you have some privacy and a stable connection.

Therapy is available to anyone living in Ontario.
Coaching and spiritual direction are not regulated and are open to clients anywhere.

If you’re not sure what you need or whether we’re a good fit, you’re welcome to book a free consult.

I work with caregivers and professional helpers who are struggling with burnout, compassion fatigue, grief and other identity struggles. I have learned so much from my time in various health care settings – in the complex work of supporting people through crisis. It’s often those moments of struggle when our eyes are open to the reality that we need professional help. And this is where the change is ready to take place and therapy questions answered.

When something painful is brought into the light with care, it can start to become new. Therapy is about noticing what has been buried, naming what is true, and learning to move forward from that place. Much of our suffering comes from silence and lack of support. In our work together, you are invited to speak what has been unnamed and find clarity. Your values, your pain, your hopes and your limits.

Each of these offers support, but they serve different purposes.

Therapy is a regulated health profession. It’s focused on emotional, psychological, or relational struggles that may be affecting your ability to function or feel like yourself. Therapy often looks at your history such as grief, trauma, identity, burnout, and helps you heal at the roots.

Coaching is more focused on the present and future. It’s practical, action-oriented, and doesn’t involve diagnosing or treating mental health conditions. Coaching is great for people who feel relatively steady but want clarity, direction, or support while navigating change, work, or purpose.

Spiritual direction is different again. It’s not therapy or coaching. It’s about exploring your connection to the sacred, however you understand it. It’s for people who want to listen more deeply to their inner life, ask bigger questions, or make meaning through their relationship with God.

I offer all three, depending on what you’re looking for and what kind of support you need. If you still have therapy questions and you’re unsure where to start, we can talk through it together and figure out what fits.

I provide online psychotherapy for people dealing with caregiving burnout, grief, identity shifts, spiritual questions, and significant life changes. Many clients bring both everyday challenges and deeper reflections about meaning and purpose. Using methods like Narrative Therapy, Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), and Trauma-Focused CBT (TF-CBT), I work with you in a practical, personalized way that respects where you are right now and what you want to achieve.

Many people reach out when they’re struggling with caregiver stress and burnout. Or, they are grieving the death of a loved one, managing a life-changing diagnosis or chronic illness, or working through spiritual struggles and religious trauma. Others seek support navigating major life transitions. It’s also common to feel stuck, anxious, or disconnected from what gives life meaning. If your experience doesn’t fit these exactly, that’s okay, I focus on supporting the whole person, not just the symptoms or situation.

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Yes, I am a Registered Psychotherapist (RP) licensed with the College of Registered Psychotherapists of Ontario. I am also certified by the Canadian Association of Spiritual Care. These credentials ensure that I meet professional standards for providing ethical, confidential, and effective online therapy in Ontario specifically, and across Canada.

I recently relocated from Ontario (my hometown is Kitchener-Waterloo, Ontario) to Moose Jaw, Saskatchewan! The prairies are beautiful and peaceful. I currently provide therapy entirely online so I can serve both places. Although, if you live anywhere in Canada, there’s a strong chance we can work together through secure video sessions. Not sure if online therapy will work in your location? Please reach out—I’m happy to clarify and help you get started.

Depending on your needs and goals, you may need therapy weekly or monthly. We will discuss this in the 20-minute consultation so no surprises are moving forward. Generally, the first 6 weeks are establishing your baseline, and weeks 7-12 are where you begin to notice real change.

Starting therapy is flexible and at your pace. Here’s the process: .

Here’s how it works:

1. Book a free 20-minute consultation via the booking page or by email to get your therapy questions answered in person. This no-pressure conversation lets you ask questions and see if we’re a good fit.

2. Schedule Your First Full Session.
Once you decide to move forward, I’ll send a confirmation email with intake forms to complete securely through the Jane app before our session.

3. Meet Online All sessions take place via secure video. You can join from the comfort and privacy of your home. Our first session is a gentle conversation — no pressure, no rush — just a space for you to begin telling your story and sharing what’s on your heart.

4. Arrange for Payment
Payment is collected after each session through the telehealth web portal making it simple and convenient.

I don’t bill directly to insurance, but many clients are able to submit receipts to their provider for reimbursement. Please check your specific insurance plan to see if psychotherapy or professional counselling is covered.

What Happens in a Free Consult?

Your 20 minute consult is a no-pressure conversation.

– Talk about what’s weighing on you
– Learn how I approach recovery and what sessions will be like
– Decide if we’re the right fit

You’ll leave with clarity on your next step, whether we work together or not.

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